Privacy Policy
Last updated: December 24, 2025
1. Introduction
Movoice AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI voice agent platform and services.
2. Information We Collect
2.1 Personal Information
- Name and email address (via authentication providers)
- Phone numbers (for voice call functionality)
- Business information you provide
- Payment information (processed securely by third-party providers)
2.2 Usage Data
- Call logs and transcripts
- Agent configurations and settings
- Analytics and performance metrics
- Device and browser information
3. How We Use Your Information
- Provide and maintain our AI voice agent services
- Process voice calls and generate transcripts
- Enable calendar integrations for appointment booking
- Improve our services and develop new features
4. Data Sharing
We may share your information with service providers (Twilio, OpenAI, Google) necessary to provide our services. We do not sell your personal information to third parties.
5. Security & Rights
We implement appropriate technical measures to protect your data. You have the right to access, correct, or delete your personal data at any time by contacting us.
6. SMS/Text Messaging
By providing your mobile phone number, you consent to receive SMS notifications regarding appointments, account verification, and updates. You can opt out at any time by replying STOP.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@movoice.ai