Utilities

Power Better Customer Service

Utility companies handle millions of calls for billing, outages, and service requests. Our AI voice agents provide instant support, send mass notifications, and reduce call center costs.

Core Utilities AI Voice Services

Reliable voice automation for electricity, gas, and water utilities.

Billing Inquiries

Handle billing questions, payment status, due dates, and account balance inquiries automatically. Customers get instant answers 24/7 without waiting on hold.

Payment Reminders

Automate payment reminder calls with real-time balance information and easy payment options. Reduce delinquencies and improve cash flow.

Outage Notifications

Proactively inform customers about planned outages and restoration updates. During emergencies, scale to thousands of calls instantly.

Service Requests

Handle new connection requests, meter reading schedules, and service modifications through voice. Route complex requests to appropriate teams.

Consumption Queries

Provide usage information, explain billing calculations, and offer energy-saving tips. Help customers understand and manage their consumption.

Emergency Support

Handle emergency reports for gas leaks, power lines down, or water main breaks with priority routing. Ensure critical issues get immediate attention.

Key Benefits of Movoice AI for Utilities

Modernize customer engagement for essential services

24/7 Availability

Support customers anytime

Faster Notifications

Reach thousands in minutes

Lower Costs

Reduce call center load

Faster Resolution

Instant billing answers

Better CX

No more hold times

Common Use Cases

Billing inquiries
Payment reminders
Outage notifications
New connections
Meter reading schedules
Usage queries
Payment plan setup
Service transfers
Complaint registration
Emergency reporting
60%

Calls automated

10x

Faster outage alerts

40%

Fewer payment delays

24/7

Customer access

Ready to Modernize Utility Support?

Join utility companies improving customer service with AI.