Transportation & Logistics

Deliver Better Customer Experience

Logistics customers want instant shipment updates and easy scheduling. Our AI voice agents handle tracking inquiries, delivery updates, and support calls 24/7 while your team focuses on operations.

Core Transportation AI Voice Services

Voice automation for modern logistics operations.

Shipment Tracking

Customers can track packages, get estimated delivery times, and receive location updates through natural voice conversations. Reduce 'where is my shipment' calls by 70%.

Delivery Notifications

Send proactive delivery alerts, delay notifications, and arrival estimates. Keep customers informed without requiring them to check tracking portals.

Delivery Scheduling

Allow customers to schedule, reschedule, or redirect deliveries through voice. Reduce failed delivery attempts and improve first-time delivery rates.

Route Updates

Provide drivers with voice-enabled routing updates, pickup confirmations, and delivery instructions. Improve operational efficiency with hands-free communication.

24/7 Customer Support

Handle inquiries about rates, transit times, pickup scheduling, and claim status round the clock. Never miss a customer call.

Fleet Communication

Coordinate with drivers for pickups, deliveries, and schedule changes. Voice-first communication keeps drivers focused on the road.

Key Benefits of Movoice AI in Logistics

Streamline operations and improve customer satisfaction

Instant Tracking

Real-time shipment updates

Proactive Updates

Don't wait for customer calls

Lower Support Costs

Automate routine inquiries

24/7 Availability

Support across time zones

Better Experience

No hold times for customers

Common Use Cases

Shipment tracking
Delivery scheduling
Rate inquiries
Pickup requests
Claim status
Address changes
Proof of delivery
Driver coordination
Delay notifications
Feedback collection
70%

Tracking calls automated

24/7

Customer access

40%

Fewer failed deliveries

3x

Faster response

Ready to Transform Logistics Support?

Join logistics companies improving customer experience with AI.