Telecommunications

Connect Better With Customers

Telecom operators handle millions of calls for billing, plans, and support. Our AI voice agents resolve routine queries instantly - eliminating wait times and reducing costs by 70%.

Core Telecom AI Voice Services

Enterprise-grade voice AI for telecom operators.

Billing & Payments

Handle balance inquiries, bill explanations, payment due dates, and recharge options. Customers get instant answers without waiting on hold.

Technical Support

Troubleshoot common issues like network problems, slow internet, and device configurations. Resolve tier-1 issues without agent escalation.

Plan Changes

Process plan upgrades, downgrades, and add-on activations through voice. Make self-service easy and accessible for all customers.

Fraud & Security

Handle SIM swap requests, suspicious activity reports, and account security verifications with voice authentication.

Service Requests

Process new connections, number portability, and service modifications. Route complex requests to appropriate teams.

24/7 Support

Provide round-the-clock support for millions of subscribers. Scale customer service without scaling headcount.

Key Benefits of Movoice AI in Telecom

Transform customer experience at scale

Zero Wait Times

Every call answered instantly

70% Cost Reduction

Automate routine queries

24/7 Availability

Support subscribers anytime

Better Resolution

Consistent support quality

Improved NPS

Better customer experience

Common Use Cases

Balance & bill inquiries
Recharge & payments
Plan upgrades
Network troubleshooting
Data pack activation
SIM replacement
Number portability
Service complaints
Add-on services
Usage alerts
70%

Calls automated

0s

Average wait time

50%

Cost reduction

24/7

Customer access

Ready to Transform Telecom Support?

Join telecom operators improving CX with AI voice agents.